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Account Sell on NIAR

HASSLE-FREE RETURNS

Returns & Exchanges

30-day return window · Free pickup · Instant NIAR credits

30 Days

Return window from delivery date

Free Pickup

We arrange a doorstep pickup

Instant Credits

NIAR credits within 24 hours

How to Initiate a Return

1

Log in to your account

Go to My Orders → select the order → click "Return or Exchange"

2

Select items & reason

Choose the items you wish to return and the reason (wrong size, defective, not as described, etc.)

3

Choose resolution

Select your preferred resolution: Refund to original payment, NIAR credits (instant), or Exchange

4

Schedule pickup

Our logistics partner will collect the item from your address within 24-48 hours

5

Refund processed

Once we receive and inspect the item, your refund is processed within 3-5 business days

Return Eligibility

CategoryReturnable?Conditions
Apparel & FashionYesUnused, tags intact, original packaging
Skincare & BeautyYesUnopened / defective only
FragrancesYesUnopened / defective only
Wellness & SupplementsLimitedOnly if seal broken inadvertently or defective
Gift SetsYesComplete set, all items unused
Personalised ItemsNoNon-returnable unless defective
Digital Gift CardsNoNon-returnable

Refund Timelines

Payment MethodRefund Timeline
NIAR Credits (Store Credit)Within 24 hours of pickup
UPI / Wallets3-5 business days
Credit / Debit Card5-7 business days
Net Banking5-7 business days
EMI / BNPL7-10 business days
Cash on DeliveryBank transfer within 5-7 business days

Need help with a return? Our team is available 7 days a week. Contact us or reach us on WhatsApp for the fastest resolution.

Ready to return or exchange an item?

Go to My Orders Contact Support

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