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Explore CollectionsLEGAL · COMPLIANCE
As required under the Information Technology Act 2000, IT (Intermediary Guidelines) Rules 2021, and the Digital Personal Data Protection Act 2023.
DESIGNATED GRIEVANCE OFFICER
Arjun Mehta
Head of Legal & Compliance
RESOLUTION TIMELINES
Complaint acknowledgement
24 hours
Initial response
48 hours
Resolution (standard)
15 days
Complex / legal matters
30 days
Use this form to raise a formal complaint. All submissions are acknowledged within 24 hours.
Step 1
Customer Support
contact@niar.in · 7-day resolution
Step 2
Grievance Officer
grievance@niar.in · 15-day resolution
Step 3
Legal / Regulatory
Applicable courts in Mumbai, Maharashtra